Call us on 0208 861 2159 for help and support
Call us on 0208 861 2159
Call us on 0208 861 2159

Welcome to DMP Healthcare, where we strive to deliver good quality care in our homes. We listen and we are inclusive.

We offer a variety of care options from short and long-term residential care to nursing care. At our homes you will be supported and cared for by our passionate and kind team. Our core values are at the heart of everything we do and form a big part of our daily culture.

Dignity – To ensure people's choices are respected and connected to maintain quality of life

Mindful – Be aware of people and their journey, honouring the essence of who they are

Passion – To provide the best possible care we can, striving for meaningful connections

We have an open-door policy in our homes so that residents can remain connected to those who are most important to them.

Our Management and Care Teams

Our staff are dedicated to providing the best possible care. We value & invest in our staff by providing good quality training to meet the needs of the people they care for. We have Registered Nurses where required and support them through revalidation.

Having a confident well equipped and skilled staff team provides reassurance that you or your loved ones are in good hands. We are proud of our staff; they are passionate and professional!

Our team's dedicated approach as well as our core values allows our residents to live their life to the fullest. We focus on meaningful connections and a strength based approach; promoting people's independence and encouraging new activities as well as nurturing past interests.

Carbon Reduction Plan

At DMP Healthcare, we're dedicated to minimising our carbon footprint and contributing to the fight against climate change. Our plan outlines strategies to reduce emissions across our operations, and our commitment to achieving Net Zero reflects our dedication to sustainability.

  • Reduce energy consumption by implementing efficient technologies and practices.

  • Promote renewable energy by exploring options to utilise more energy-saving lighting throughout our care homes.

  • Improve waste management through the implementation of recycling and composting programs across our care homes.

  • Optimise water usage with water-saving measures.

  • Implement green procurement to source eco-friendly products and materials.

  • Engage employees by educating and empowering staff on sustainability.

Transparency and Accountability:

We aim to monitor, measure, and report our progress transparently to affirm our efforts in creating a more sustainable business.


At DMP Healthcare, we are committed to sustainability. Through our Carbon Reduction Plan, we aim to minimise our environmental impact while providing exceptional care services.

Frequently Asked Questions (FAQ)

At our care home, we offer a wide range of activities and events to our residents to cater to their individual interests and preferences. Some of the activities we offer include:

Games: We organize various board games, card games, puzzles, and quizzes to keep our residents mentally engaged and stimulated.
Arts and crafts: We encourage our residents to express their creativity through painting, drawing, and other forms of arts and crafts.
Music and dancing: We organize live music performances and dance events to entertain and uplift our residents.
Exercise and physical activities: We offer gentle exercise classes and chair-based exercises to help our residents stay active and maintain their mobility.
Gardening: We have a beautiful garden that our residents can tend to, which not only provides a relaxing and calming atmosphere but also promotes physical activity.
Outings: We organize regular outings and trips to places of interest such as museums, parks, and other attractions.
Religious and spiritual activities: We offer religious services, prayers, and meditation sessions to cater to our residents' spiritual needs.

We also celebrate special occasions and holidays throughout the year, including birthdays, Christmas, Easter, and more. 

Overall, our goal is to provide a wide range of activities and events that promote engagement, socialisation, and overall well-being for our residents.

Handling medical emergencies in care homes is a critical part of ensuring the safety and well-being of residents. Our care home has a specific protocol in place for handling medical emergencies.

Firstly, all our staff members are trained in basic first aid, CPR, and how to handle different medical emergencies. In the event of a medical emergency, staff members are trained to assess the situation quickly, call for additional support if needed, and provide basic first aid to the resident until medical professionals arrive.

We have a system in place for contacting emergency medical services, and our staff members are trained to follow specific procedures when calling for assistance. Our staff members will also communicate with the resident's family members and provide regular updates on the situation.

We also have clear documentation procedures in place to ensure that all medical emergencies are recorded and reported appropriately.

In addition to our emergency protocols, we work closely with healthcare professionals to ensure that our residents receive the best possible medical care. We have regular assessments of residents' health and medical needs, and we have a close working relationship with local healthcare providers such as doctors, nurses, and paramedics.

We have a pet policy in place in our care homes, which allows pets to be accepted subject to assessment and the approval of the home manager. A comprehensive risk assessment must be carried out before bringing a pet into the care home. There are several things families should consider before bringing their pets, such as ensuring that the pets are fully vaccinated and keeping the appropriate veterinary certificates in a safe place within the home. Pets must also be treated with a broad-spectrum helminthicide every three months if applicable and kept in good health. In the event that a pet becomes ill, it must be excluded from resident contact, and veterinary advice should be sought. Regular grooming and checking for signs of infection are also necessary. After feeding, pets should be provided with designated stainless steel or earthenware bowls and fed in designated areas only. These bowls should then be removed, washed, and stored dry. Pets are not allowed into food preparation or consumption areas, clinical rooms (such as treatment rooms or sluice rooms), or the laundry room. Lastly, pets must not visit residents who are ill with diarrhoea and vomiting.

Visiting guidelines and restrictions may vary depending on the current situation, such as the prevalence of infectious diseases or the recommendations of local health authorities. However, in general, we do operate in line with current government guidelines and we have certain visiting guidelines in place in our care homes to ensure the safety and well-being of our residents, visitors, and staff if there are outbreaks. 

Some guidelines may include:

Pre-booking Visits: Visitors may be required to pre-book their visits in advance to ensure that the number of visitors in the care home is managed effectively and to allow us to carry out any necessary screening procedures.Screening Procedures: Visitors may be required to undergo a health screening, which may include temperature checks, health questionnaires, and other assessments to ensure that they are not displaying any symptoms of infectious diseases.Personal Protective Equipment (PPE): Visitors may be required to wear appropriate PPE, such as masks, gloves, and gowns, to minimise the risk of infection transmission to our residents, staff, and other visitors.Limited Visiting Times: Visiting times may be limited to specific times of the day to reduce the number of visitors in the care home at any one time.Social Distancing Measures: Visitors may be required to adhere to social distancing measures, such as maintaining a safe distance from other visitors and staff members, to minimise the risk of infection transmission.

Staff Training: We provide regular training to our staff to ensure that they are equipped with the necessary skills and knowledge to ensure the safety and security of our residents. This includes training on emergency procedures, safeguarding, and risk assessment.

Risk Assessment: We conduct regular risk assessments to identify potential hazards and implement measures to mitigate the risks. This includes ensuring that all areas of the care home are free from hazards, such as tripping hazards, and that residents with specific needs, such as those prone to falls, are provided with additional support and equipment to prevent accidents.

Security Measures: We have implemented various security measures to ensure the safety of our residents. This includes the installation of CCTV cameras, secure entry systems, and other safety devices to prevent unauthorised access to the care home.

Personalised Care: We provide personalised care plans for each of our residents, taking into account their individual needs, medical conditions, and any specific requirements related to their safety and security. This includes providing specialist equipment, such as bed rails, alarms, and other safety devices, to ensure their safety and security at all times. We use the best tool outhere, Person Centred Software and we always look at implementing better tools and we have successfully done by using DepenSys, Atlas and CareAudit.

Communication: We maintain regular communication with our residents and their families to ensure that any concerns or issues related to safety and security are addressed promptly. We encourage an open dialogue to ensure that all parties are aware of any potential risks and that appropriate measures are taken to prevent them.

As a general rule, care homes have traditionally catered to individuals over the age of 65. However, due to changes in the care landscape over the past few years, there has been an increasing trend towards accommodating younger individuals. In our care homes, we have adapted to this trend by offering support to individuals under the age of 65, subject to an assessment of their needs.

However, we do not support individuals under the age of 50, as we believe that doing so may be detrimental from a social standpoint, and our services may not be able to meet their needs effectively. It is important to note that any decision to accommodate younger individuals is made on a case-by-case basis, with the ultimate goal of ensuring that all of our residents receive the best possible care and support.

To ensure that we have adequate staffing levels to meet the needs of our residents, we use a tool called DepenSys. This is a state-of-the-art dependency tool that helps home managers calculate the optimal staff ratio required to meet the needs of our residents. The tool takes into account various factors such as the level of dependency of the residents and the number of residents in our care homes. As the needs of our residents may fluctuate over time, we regularly use this tool to assess and adjust our staffing levels to ensure that we are providing the highest quality of care possible.

The daily routine for residents in a care home may vary depending on the individual's needs and preferences, as well as the policies and practices of the specific facility. However, here is a general outline of what a typical daily routine in a care home might look like:

Breakfast: Residents usually have breakfast in a communal dining area at a scheduled time.Personal care: After breakfast or before, residents may receive assistance with personal care activities such as bathing, dressing, and grooming.

Activities: Throughout the day, residents may participate in a range of activities such as exercise classes, arts and crafts, games, or social events.Meals: Lunch and dinner are usually served at scheduled times in a communal dining area.

Rest and relaxation: Residents may have downtime during the day to rest or engage in quiet activities.Personal time: Residents may have free time to pursue individual interests such as reading, watching TV, or chatting with other residents.

Bedtime: In the evening, residents may receive assistance with personal care activities and then retire to their rooms for the night.

Our care homes can provide residents with a furnished or unfurnished room if they wish to bring their own, meals, housekeeping and laundry services. Residents can have access to on-site facilities such as hair salons, cafes and gardens as well as opportunities to use amenities in the local community. Residents can expect to have regular social activities organised for them and day trips out into the community. Regular visits from entertainers, reminiscence experts, GPs, dentists, physiotherapists and other providers can be arranged.

Dementia/Alzheimer's/Mental Health Condition/Old Age/Elderly Care/Physical Disability/Nursing Care